@import './tokens.css?v=20260504a';

* {
  box-sizing: border-box;
}

html {
  scroll-behavior: smooth;
}

body {
  margin: 0;
  color: var(--color-text-primary);
  background: var(--color-page);
  font-family: var(--font-family-body);
}

button,
input,
textarea,
select {
  font: inherit;
}

button {
  cursor: pointer;
}

.topbar {
  position: sticky;
  top: 0;
  z-index: 5;
  display: flex;
  gap: 18px;
  align-items: center;
  padding: var(--space-4) var(--space-11);
  background: var(--color-text-primary);
  color: var(--color-text-inverse);
  font-size: var(--font-size-small);
}

.topbar a {
  color: var(--color-surface);
  text-decoration: none;
}

.shell {
  width: min(var(--layout-max-width), calc(100% - var(--layout-page-gutter)));
  margin: 0 auto;
  padding: var(--space-15) 0 var(--space-16);
}

.shell.in-flow {
  padding-top: 26px;
}

.opening-stack {
  display: grid;
  overflow: hidden;
  max-height: 560px;
  opacity: 1;
  transform: translateY(0);
}

.opening-stack.is-collapsed {
  max-height: 0;
  opacity: 0;
  transform: translateY(-10px);
  pointer-events: none;
}

.intro {
  display: block;
  margin-bottom: 30px;
}

h1,
h2,
h3,
p {
  margin-top: 0;
}

h1 {
  margin-bottom: 8px;
  font-size: var(--font-size-display);
  letter-spacing: 0;
}

.eyebrow {
  display: inline-block;
  margin-bottom: 10px;
  color: var(--color-brand-primary-hover);
  font-size: var(--font-size-caption);
  font-weight: var(--font-weight-black);
  text-transform: uppercase;
}

.intro-lede {
  max-width: 840px;
  color: var(--color-text-secondary);
  font-size: var(--font-size-lede);
  line-height: var(--line-height-loose);
}

.intro-rule {
  max-width: 760px;
  margin-bottom: 0;
  color: var(--color-text-primary);
  font-size: var(--font-size-body);
  font-weight: var(--font-weight-strong);
}

.start-call-panel,
.flow-panel,
.empty-state {
  border: 1px solid var(--color-border-default);
  border-radius: var(--radius-sm);
  background: var(--color-surface);
}

.start-call-panel {
  display: grid;
  grid-template-columns: minmax(0, 1fr) 320px;
  gap: 22px;
  align-items: center;
  margin: 28px 0;
  padding: 24px 26px;
  box-shadow: var(--shadow-raised);
}

.start-call-panel span,
.operator-guidance span,
.say-this span,
label span {
  color: var(--color-text-secondary);
  font-size: var(--font-size-caption);
  font-weight: var(--font-weight-bold);
  text-transform: uppercase;
}

.start-call-panel p {
  margin-bottom: 0;
  font-size: var(--font-size-script);
  line-height: var(--line-height-body);
}

.script-note {
  padding-left: 18px;
  border-left: 1px solid var(--color-border-default);
  color: var(--color-text-secondary);
  font-size: var(--font-size-small);
  line-height: 1.4;
}

.route-grid,
.service-grid,
.method-grid {
  display: grid;
  gap: 12px;
}

.route-grid {
  grid-template-columns: repeat(6, minmax(0, 1fr));
  margin: 28px 0;
}

.shell.in-flow .route-grid {
  margin: 8px 0 24px;
}

.route-card,
.service-card,
.method-card {
  min-height: 118px;
  padding: 14px;
  border: 1px solid var(--color-border-default);
  border-radius: var(--radius-sm);
  background: var(--color-surface);
  color: var(--color-text-primary);
  text-align: left;
}

.route-card img,
.service-card img {
  width: 28px;
  height: 28px;
  margin-bottom: 10px;
}

.route-card strong,
.route-card span,
.service-card strong,
.service-card span,
.method-card strong,
.method-card span {
  display: block;
}

.route-card span,
.service-card span,
.method-card span,
.helper {
  margin-top: 6px;
  color: var(--color-text-secondary);
  font-size: var(--font-size-small);
  line-height: var(--line-height-tight);
}

.route-card.active,
.service-card.active,
.method-card.active {
  border-color: var(--color-brand-primary);
  box-shadow: inset 0 0 0 1px var(--color-brand-primary);
}

.workspace {
  min-height: 320px;
  scroll-margin-top: var(--topbar-offset);
}

.workspace > * {
  width: 100%;
}

.empty-state {
  padding: 38px;
  color: var(--color-text-secondary);
}

.panel-heading {
  display: flex;
  justify-content: space-between;
  gap: 16px;
  margin-bottom: 16px;
}

.panel-heading p {
  color: var(--color-text-secondary);
}

.service-grid {
  grid-template-columns: repeat(4, minmax(0, 1fr));
  margin-bottom: 16px;
}

.flow-panel {
  padding: 28px;
}

.operator-guidance,
.say-this,
.checklist,
.capture-questions {
  border-radius: var(--radius-sm);
  padding: 12px 14px;
}

.operator-guidance {
  background: var(--color-surface-soft);
  border: 1px solid var(--color-border-default);
}

.route-correction {
  display: grid;
  gap: 8px;
  margin: 18px 0 22px;
  padding: 14px;
  border: 1px solid var(--color-border-warning);
  border-left: 4px solid var(--color-warning-accent);
  border-radius: var(--radius-sm);
  background: var(--color-warning-surface);
}

.route-correction p {
  margin: 0;
  color: var(--color-warning-text);
  line-height: var(--line-height-body);
}

.route-correction button {
  justify-self: start;
  min-height: 38px;
  padding: 0 12px;
  border: 1px solid var(--color-border-warning-strong);
  border-radius: var(--radius-xs);
  background: var(--color-surface);
  color: var(--color-text-primary);
  font-weight: var(--font-weight-strong);
}

.route-correction button:hover {
  border-color: var(--color-warning-accent);
  background: var(--color-warning-surface-hover);
}

.say-this {
  margin: 20px 0;
  border-left: 4px solid var(--color-brand-primary);
  background: var(--color-surface-raised);
  line-height: var(--line-height-loose);
}

.operator-guidance p,
.say-this p {
  margin: 6px 0 0;
}

.capture-questions {
  display: grid;
  gap: 10px;
  margin: 20px 0;
  border: 1px solid var(--color-border-default);
  background: var(--color-surface-soft);
}

.capture-questions > span {
  color: var(--color-text-secondary);
  font-size: var(--font-size-caption);
  font-weight: var(--font-weight-strong);
  text-transform: uppercase;
}

.capture-questions div {
  display: grid;
  gap: 4px;
  padding: 10px 12px;
  border: 1px solid var(--color-border-default);
  border-radius: var(--radius-xs);
  background: var(--color-surface);
}

.capture-questions strong {
  font-size: var(--font-size-small);
}

.capture-questions p {
  margin: 0;
  color: var(--color-text-primary);
  line-height: var(--line-height-body);
}

.script-sequence {
  display: grid;
  gap: 14px;
  margin: 20px 0;
}

.script-sequence h3 {
  margin: 10px 0 0;
  font-size: var(--font-size-body);
}

.postcode-box {
  display: grid;
  grid-template-columns: minmax(220px, 320px) auto minmax(260px, 1fr);
  gap: 10px;
  align-items: end;
  margin: 22px 0;
}

.mini-capture {
  display: grid;
  grid-template-columns: minmax(180px, 1fr) minmax(180px, 1fr) auto auto minmax(220px, 1fr);
  gap: 10px;
  align-items: end;
  margin: 22px 0;
  padding: 16px;
  border: 1px solid var(--color-border-default);
  border-radius: var(--radius-sm);
  background: var(--color-page);
}

.capture-form,
.fixed-tool {
  display: grid;
  gap: 12px;
  align-content: start;
}

.capture-form {
  width: 100%;
  max-width: none;
  margin-top: 24px;
}

label {
  display: grid;
  gap: 6px;
  font-weight: var(--font-weight-bold);
}

input,
textarea,
select {
  width: 100%;
  border: 1px solid var(--color-border-default);
  border-radius: var(--radius-xs);
  background: var(--color-surface);
  color: var(--color-text-primary);
  padding: 11px 12px;
}

textarea {
  min-height: 92px;
  resize: vertical;
}

button[type="submit"],
.postcode-box button,
.mini-capture button,
.basket-line button {
  min-height: 42px;
  border: 0;
  border-radius: var(--radius-xs);
  background: var(--color-brand-primary);
  color: var(--color-surface);
  font-weight: var(--font-weight-strong);
}

.mini-capture .secondary-action,
.secondary-action {
  min-height: 42px;
  padding: 0 12px;
  border: 1px solid var(--color-border-default);
  border-radius: var(--radius-xs);
  background: var(--color-surface);
  color: var(--color-text-secondary);
  font-weight: var(--font-weight-strong);
}

.mini-capture .secondary-action:hover,
.secondary-action:hover {
  border-color: var(--color-brand-primary);
  background: var(--color-surface);
  color: var(--color-brand-primary-hover);
}

button:disabled {
  cursor: not-allowed;
  background: var(--color-text-secondary);
}

button[type="submit"]:hover,
.postcode-box button:hover {
  background: var(--color-brand-primary-hover);
}

.mini-capture button:hover {
  background: var(--color-brand-primary-hover);
}

.method-grid {
  grid-template-columns: repeat(3, minmax(0, 1fr));
  margin: 26px 0;
}

.branch-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  margin-top: 22px;
}

.branch-actions button {
  min-height: 42px;
  padding: 0 16px;
  border: 1px solid var(--color-brand-primary);
  border-radius: var(--radius-xs);
  background: var(--color-surface);
  color: var(--color-brand-primary-hover);
  font-weight: var(--font-weight-strong);
}

.branch-actions button:hover {
  background: var(--color-brand-primary);
  color: var(--color-surface);
}

.checklist {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  background: var(--color-surface-soft);
}

.checklist span {
  padding: 6px 8px;
  border: 1px solid var(--color-border-default);
  border-radius: var(--radius-pill);
  background: var(--color-surface);
  color: var(--color-text-secondary);
  font-size: var(--font-size-caption);
}

.status {
  padding: 10px 12px;
  border-radius: var(--radius-xs);
  border: 1px solid var(--color-border-default);
  background: var(--color-surface-soft);
  color: var(--color-text-secondary);
  font-size: var(--font-size-small);
}

.status.success {
  border-color: var(--color-border-success);
  background: var(--color-success-surface);
  color: var(--color-success-text);
}

.status.error {
  border-color: var(--color-border-danger);
  background: var(--color-danger-surface);
  color: var(--color-danger-text);
}

.clarification-card {
  display: grid;
  gap: 10px;
  padding: 14px;
  border: 1px solid var(--color-border-warning);
  border-left: 4px solid var(--color-warning-accent);
  border-radius: var(--radius-sm);
  background: var(--color-warning-surface);
}

.clarification-card span {
  color: var(--color-warning-text);
  font-size: var(--font-size-caption);
  font-weight: var(--font-weight-strong);
  text-transform: uppercase;
}

.clarification-card p {
  margin: 0;
  color: var(--color-text-primary);
  font-weight: var(--font-weight-bold);
  line-height: var(--line-height-body);
}

.clarification-options {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

.clarification-options button {
  min-height: 36px;
  padding: 0 10px;
  border: 1px solid var(--color-border-warning-strong);
  border-radius: var(--radius-xs);
  background: var(--color-surface);
  color: var(--color-text-primary);
  font-weight: var(--font-weight-strong);
}

.clarification-options button:hover {
  border-color: var(--color-warning-accent);
  background: var(--color-warning-surface-hover);
}

.fixed-layout {
  display: grid;
  gap: 24px;
  align-items: start;
}

fieldset {
  display: grid;
  gap: 8px;
  margin: 0;
  padding: 12px;
  border: 1px solid var(--color-border-default);
  border-radius: var(--radius-sm);
}

.checkbox {
  display: flex;
  gap: 8px;
  align-items: flex-start;
  font-weight: 500;
}

.checkbox input {
  width: auto;
  margin-top: 3px;
}

.basket {
  display: grid;
  gap: 10px;
  margin-top: 6px;
  padding: 12px;
  border: 1px solid var(--color-border-default);
  border-radius: var(--radius-sm);
  background: var(--color-surface-soft);
}

.basket p {
  margin-bottom: 0;
  color: var(--color-text-secondary);
}

.basket-line {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto auto;
  gap: 8px;
  align-items: center;
}

.basket-note {
  padding: 8px 10px;
  border: 1px solid var(--color-border-warning);
  border-radius: var(--radius-xs);
  background: var(--color-warning-surface);
  color: var(--color-warning-text);
  font-size: var(--font-size-caption);
  font-weight: var(--font-weight-bold);
}

.basket-line button {
  min-height: 32px;
  padding: 0 10px;
  background: var(--color-text-primary);
}

.basket-total {
  padding-top: 10px;
  border-top: 1px solid var(--color-border-default);
  font-weight: var(--font-weight-black);
}

.faq-list {
  display: grid;
  gap: 10px;
}

.feedback-panel {
  margin-top: 28px;
  border: 1px solid var(--color-border-default);
  border-radius: var(--radius-sm);
  background: var(--color-surface);
}

.feedback-panel summary {
  display: flex;
  gap: 10px;
  align-items: center;
  padding: 14px 16px;
}

.feedback-panel summary span {
  color: var(--color-text-secondary);
  font-size: var(--font-size-caption);
  font-weight: var(--font-weight-strong);
  text-transform: uppercase;
}

.feedback-panel form {
  display: grid;
  gap: 12px;
  padding: 0 16px 16px;
}

.feedback-panel form > p {
  margin: 0;
  color: var(--color-text-secondary);
}

.feedback-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 12px;
}

details {
  border: 1px solid var(--color-border-default);
  border-radius: var(--radius-sm);
  background: var(--color-surface);
  padding: 12px 14px;
}

summary {
  cursor: pointer;
  font-weight: var(--font-weight-strong);
}

details p {
  margin: 10px 0 0;
  color: var(--color-text-secondary);
  line-height: var(--line-height-body);
}

@media (prefers-reduced-motion: no-preference) {
  .opening-stack {
    transition:
      max-height 420ms ease,
      opacity 340ms ease,
      transform 360ms ease;
  }

  .shell {
    transition: padding-top 320ms ease;
  }

  .route-grid,
  .workspace,
  .flow-panel,
  .route-correction,
  .service-grid,
  .method-grid,
  .capture-form,
  .capture-questions,
  .fixed-tool,
  .postcode-box,
  .mini-capture {
    transition:
      opacity 280ms ease,
      transform 280ms ease,
      margin 320ms ease;
  }

  .workspace.is-active > * {
    animation: panelIn 320ms ease both;
  }

  .reveal-block {
    animation: revealBlock 420ms ease both;
  }

  .route-card,
  .service-card,
  .method-card,
  button[type="submit"],
  .postcode-box button,
  .mini-capture button,
  .branch-actions button,
  .clarification-options button {
    transition:
      background-color 180ms ease,
      border-color 180ms ease,
      box-shadow 180ms ease,
      transform 180ms ease;
  }

  .route-card:hover,
  .service-card:hover,
  .method-card:hover {
    transform: translateY(-1px);
  }
}

@keyframes panelIn {
  from {
    opacity: 0.74;
    transform: translateY(8px);
  }

  to {
    opacity: 1;
    transform: translateY(0);
  }
}

@keyframes revealBlock {
  from {
    opacity: 0;
    transform: translateY(12px);
  }

  to {
    opacity: 1;
    transform: translateY(0);
  }
}

@media (max-width: 980px) {
  .intro,
  .fixed-layout {
    grid-template-columns: 1fr;
  }

  .start-call-panel {
    grid-template-columns: 1fr;
  }

  .script-note {
    padding-left: 0;
    padding-top: 12px;
    border-left: 0;
    border-top: 1px solid var(--color-border-default);
  }

  .route-grid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }

  .service-grid,
  .method-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .postcode-box {
    grid-template-columns: 1fr;
  }

  .feedback-grid,
  .mini-capture {
    grid-template-columns: 1fr;
  }
}

@media (max-width: 640px) {
  .topbar {
    flex-wrap: wrap;
  }

  .route-grid,
  .service-grid,
  .method-grid {
    grid-template-columns: 1fr;
  }
}